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FAQ

FREQUENTLY ASKED QUESTIONS

  • What does ct mean?
    Ct is the abbreviation for Carat. In Australia, UK and other countries, carat can either measure gold purity or the weight of diamonds and other gemstones. Carat in gold refers to the purity of gold. Pure gold (24 carat) is too soft to be practical for most jewellery. Gold has properties that make it highly desirable for jewellery making but it is blended with other metals (called alloys) to enhance its durability, strength and colour. 18ct or 18kt is 18 parts pure gold out of 24, or 18/24. In other words, 18ct gold is 75% pure gold and can be stamped as 18ct/18kt or 750 (750 parts pure gold out of 1000). 750 = 18 carat gold. 9ct or 9kt, is 9 parts pure gold out of 24, or 9/24. Half of 18 is 9, therefore 9ct gold contains half the gold of 18ct. Half of 75% is 37.5% so 9ct gold can be stamped as either 9ct/9kt or 375. Diamonds can range in weight from a fraction of a carat to several carats. One carat equals 0.2 metric grams. A carat can be further divided into points. 1 carat equals 100 points. Therefore, a half carat equals 50 points, and a 25 pointer is a quarter carat. When considering diamonds of equal quality, the larger stone will have more value.
  • What does TDW mean?
    Total Diamond Weight. This is the combined diamond weight in a finished jewellery piece.
  • What is my Ring Size?
    Different countries and jewellery brands use different ring sizing schemes, based on a letter or number system.
  • Can I get my ring resized?
    Most rings can be resized, but this is dependent on the ring style and setting of the gemstones. If a ring needs to be resized, please visit us instore or contact us for a quote.
  • What are Standard Necklace Lengths for Women?
    42 cm Necklace A 42 cm length necklace fits like a choker, sitting closely around the neck. Choker necklaces are great with clothing designed with higher necklines. 45 cm Necklace A 45 cm length necklace is a common choice for women as the necklace falls just below the throat and sits at the collarbone. This length necklace is popular for adding pendants which will hang over a top with a high neckline. 50 cm Necklace A 50 cm necklace will fall below the collarbone. A necklace this length is perfect for a low, plunging neckline or if you want to wear it over a turtleneck top.
  • What are Standard Bracelet Lengths?
    The following lengths are standard lengths only. Length is dependent on the individual wearer. Baby/toddler - 15cm/16cm long Small child -16cm/17cm long Older child/teen – 17cm/19cm Women – 19cm/21cm Men – 19cm /21cm
  • What are Bangle Sizes?
    There are 3 ways to measure bangle size: Measure your hand circumference to get the right-sized closed bangle. Measure your wrist for cuff styles, hinged bangles or open bangles that are meant to fit snugly around your wrist or just above it. Measure a Bangle that fits you well to find its diameter.
  • Do you ship internationally?
    We are unable to accept international orders at the moment, however please do not hesitate to contact our stores for further assistance.
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